Service Manager for Data and Analytics Platform (f/m/x)

Raiffeisen Bank International AG

Vienna, Austria


60k€+ (jährlich)

Sonstige Bereiche

Oct 23

International business requires an international corporate philosophy. Are you open to new ideas and do you value cultural diversity? At Raiffeisen Bank International, we are pleased to have more than 16 million customers in 13 CEE countries. And our journey continues – with exciting new issues for us to tackle such as digitalisation and changing customer needs. Join us on our journey.

Service Manager for Data and Analytics Platform (f/m/x)

Do you want to combine the enthusiasm and flexibility of a startup with the solid background of an established bank? Are you interested in Data Science Platforms and Machine Learning  applied in a modern financial institution? Then you might be the right person for our team!     

We intend to further strengthen our international team with candidates who support us in management and operations of our analytical platforms.    

Your tasks:

  • Responsibility for service and application management, assurance of stable operations of all relevant Data & Machine Learning Services
  • Work within an agile DevOps team and support the data & machine learning platform in various aspects (e.g. automate simple tasks, support in setup of monitoring solutions)
  • Ensure cost management across all offered analytical products
  • Definition and extension of contracts and service level agreements
  • Creation of reports and ad-hoc evaluations about the platform
  • Coordination and control of internal and external partners

Your qualifications:
  • Technical and/or economic education (e.g. business informatics, business administration, etc.)
  • 2 - 3 years of experience in working in corporate environment
  • Broad knowledge in infrastructure concepts and technologies
  • Experience of working within a service management or support environment
  • First experience with cloud infrastructure components
  • Ideally first experience with data engineering pipelines frameworks
  • Fluent knowledge of English; German is appreciated, but not mandatory

Your benefits:
  • A start-up like culture for openness, innovation and agility, with the stability and backing of an international leading bank
  • Outstanding learning and development opportunities, with a broad set of supported courses. We will create a development path together with you.
  • Flexible and family friendly work environment for a proper work-life balance e.g. in home-office mode
  • Social benefits (e.g. job ticket for public transportation, subsidy for sports and culture, yearly extended health checks, pension scheme, etc.)
  • EUR 60,000 annual gross salary incl. overtime – additional payment according to skills and experience
We are looking forward to receiving your online application!

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